All services at Venabustallen are covered by our liability insurance. This means that any injuries or damage that occurs due to staff negligence can be covered by our insurance. All other damage or injuries are not covered, and we recommend our guests to purchase their own travel insurance.
· If you fall of your horse and become injured, and our staff did not act negligent, we are not liable for damages (for example if the horse stumbles, spooks, runs faster than you wanted etc)
· Therefore it is important that you are covered by your own travel insurance. Make sure you know what your insurance covers.
· All services are subject to Venabustallen’s HMS and Quality control guidelines, and we are a member of the industry association Hest i Turistnæring.
Single rides (excluding riding holidays and weekends) can be paid in the reception at Venabu Fjellhotell before the ride. Accepted methods of payment are direct debit, credit cards and cash.
Venabustallen arranges rides for all levels of experience. To ensure that everyone has a positive experience, it is very important that you book a ride suited for you level of experience. Everyone can participate on rides with level walk/trot, and we will trot if everyone in the group is comfortable. On rides with level trot it is expected that all rides master the trot comfortably. On rides with level canter all rides must master canter.
Bookings and cancellations
You can book your ride by calling or texting +47 9221 3456, or e-mail firstname.lastname@example.org eller Facebook Venabustallen. Bookings must be made before 18.00 on the day before your ride.
Cancellations must me made 08.00 on the same day at the latest. All later cancellations will be charged the full fee. For larger groups there may be other rules, please contact us for more information. All cancellations must be made through SMS to +47 9221 3456.
In the rare event that our rides are cancelled due to events beyond our control, such as weather or illness, your booking fee will be refunded. For those attending riding weekends and holidays, the riding fee will be refunded.
Arrival before your ride
Please arrive no later than 15 minutes before your ride is scheduled to depart. Our guides may be out on another ride when you arrive. If we are not there, please find a suitable helmet inside the stables, on your immediate left by the door. We are right around the corner!
We operate with different age limits depending on the duration and level of the ride. For highly experienced riders the age limits can be adjusted, but this must be confirmed for each individual rider. See our “Trail Rides” page for more information on age limits.
Number of participants
We allow for a maximum of 12 riders on each ride. For larger group bookings or booking private rides (rides just for your or your group), please contact us!
All riders must wear fitted riding helmets at all times. You can borrow one of our helmets or bring your own. Footwear should be above ankle height, with a heel and soles without deep patterns. We recommend wearing pants with outward-facing seams (not jeans), as they will prevent chafing. Please bring warm clothes, you can carry a wind- and waterproof jacket tied around your waist even is sunshine is forecasted. Weather in the Norwegian mountains is adverse and can change fast – even in summer. The mountain sun is harsh, remember to apply sunscreen on sunny days.
On longer rides our horses are fitted with saddlebags to carry some snacks, water bottles and extra clothes if needed.
Food and breaks during trail rides
Our full-day ride on Thursdays includes a traditional farm lunch of sour cream porridge, cured meats, sour cream waffles and strawberries. The full-day rides on Saturdays include a campfire lunch where we serve locally produced sausages, vegetable packets, coffee and dessert. If you are a vegetarian, have any allergies or other dietary requirements, please let us know upon booking!
Our shorter rides generally don’t include longer breaks, but there is always time for taking photos and having a quick snack.